KUALA LUMPUR – MBSB Bank Bhd has refunded all monies illegally withdrawn from affected customers’ accounts in Kota Kinabalu, Sabah.
The incident involved a syndicate that colluded with certain staff members, now under police remand, to carry out the illegal withdrawals authenticated through forged National Registration Identity Cards.
In a statement today, MBSB Bank said following a comprehensive internal review which prompted an initial police investigation, the bank was actively collaborating with the authorities to ensure a swift and thorough resolution of the cases.
“Our priority is the security and trust of our customers. We are working closely with the authorities to ensure the perpetrators are brought to justice,” the bank said.
It also said it was committed to maintaining the integrity of banking security for all its customers and would continue to work with police and the relevant authorities to ensure that those involved faced the full consequences of their actions. – June 24, 2024