KUALA LUMPUR — Shah Alam’s i-City Theme Park will refund those who have bought tickets for its glass water slide following its closure after a mishap earlier this week.
A spokesperson from Sky i-City said those who have purchased tickets can either exchange them for other attractions at i-City, or request a full refund, by contacting 03-5521 8800.
It also said it was “working to resume quickly” so as to support tourism initiatives such as Visit Selangor 2025 and Visit Malaysia 2026.
The theme park’s management is in hot water over its SkyCity Tower glass water slide, after an inflatable tube fell out of the slide from 60 metres high.
It hit a woman, who went for a medical checkup but reported no major issues.
The incident, which occurred on the night of Jan 29, came to light in a social media video showing the inflatable tube on the ground below the glass slide.
The Shah Alam City Council (MBSA) in a statement yesterday said i-City had been fined in November after it failed to heed a stop-operation notice issued when it was found that the theme park had not received the council’s approval.
It had also flouted eight other notices issued by MBSA between November and up till the incident this week, including one on Jan 19 which ordered it to stop the glass water slide activity.
Shah Alam police chief Iqbal Ibrahim was reported saying yesterday that the theme park is being investigated for operating without a license under state laws on entertainment centres.
It is also being invested for the criminal offence of causing hurt with actions that endanger life or personal safety, under the Penal Code.
Previously, Scoop reported concerns shared by members of the public about the SkyCity Tower glass water slide, which cost RM15 million to build.
The 60m-high slide runs for 600m and thrill-seekers sit in an inflatable tube as it runs the course, with only glass walls on the side as a barrier.
Those whom Scoop spoke to said they felt the glass water slide was unsafe, as the slide was narrow and tight, with no seatbelts or other protective or restraining gear to hold on to. – February 1, 2025