KUALA LUMPUR – The National Scam Response Centre (NSRC) will soon take on a broader mandate to combat all forms of cybercrime, Prime Minister Datuk Seri Anwar Ibrahim announced today.
The expansion will include the formation of a nationwide 24-hour response network, involving coordination between multiple government agencies to improve how cybercrime cases are handled.
Anwar said the upgraded NSRC will integrate local cybersecurity expertise, improve inter-agency cooperation, and boost staffing levels.
“I urge all agencies to act more proactively and think ahead to ensure comprehensive protection for the people,” he said in a Facebook post, following a Special Meeting of the National Cyber Security Committee (JKSN) that he chaired.
A “no wrong door” policy will also be put in place, allowing victims to report cases or seek help from any relevant agency without being turned away or redirected.
The prime minister revealed that nearly 4.7 billion online scam attempts have been recorded since 2022 – a figure he described as “staggering and worrying,” requiring swift and united action.
To accelerate the overhaul, the Home Ministry and Royal Malaysia Police (PDRM) have been tasked with implementing the NSRC’s new structure. Among the priorities is making the centre more accessible and clearly defining its functions for the public.
“At the same time, our national cyber defence readiness must continue to be enhanced, both domestically and in collaboration with international partners,” Anwar said. – June 26, 2025