KUALA LUMPUR – The Transport Ministry (MOT) has issued a stern warning to e-hailing operators Aist Malaysia Sdn Bhd (Maxim) and ID Applications Sdn Bhd (InDrive) over their failure to comply with service requirements, including the mandatory E-Hailing Vehicle Permit (EVP).
The ministry has threatened to suspend or revoke their licences if they do not meet the necessary standards, Bernama reported.
Minister Anthony Loke revealed that both companies are now under a three-month monitoring period, during which they must demonstrate full compliance with the regulations.
“Any operator facing enforcement action has the right to appeal to the MOT, and both companies have done so. We’ve outlined the corrective actions they must take, and we’ve observed that they’ve begun making improvements.
As this is their first offence, we are giving them the opportunity to rectify the issues,” Loke said, addressing the press after launching the Kota Setar Bas.My service in Alor Setar today.
“However, if they continue to violate the conditions, their licences may be suspended or cancelled,” he added.
Loke recognised the severity of the offences committed by Maxim and InDrive, noting that their failure to comply with EVP requirements was a major concern.
Despite the serious nature of the violations, he explained that the ministry had considered the potential impact on drivers and passengers who rely on these platforms.
“If we were to shut them down immediately without giving a chance for improvement, we’d be facing backlash from affected users. As with any decision, there will always be differing opinions,” Loke said.
Earlier this year, the Land Public Transport Agency (APAD) issued a Notice of Licence Revocation to both companies, effective July 24, after an audit revealed significant compliance issues, particularly regarding EVP requirements.
However, following their appeals, the MOT granted Maxim and InDrive a probationary period starting on July 24, giving them three months to fully meet the service conditions or face regulatory action with no further leniency. – July 28, 2025