SEPANG – Aerotrain services at the Kuala Lumpur International Airport (KLIA) will be suspended at night from 9pm to 7am, from tomorrow to Dec 15.
This is part of its Comprehensive Action Plan (CAP) to get the service up and running without anymore glitches.
The service had experienced at least four disruptions since it commenced in July.
MAHB Managing Director Datuk Mohd Izani Ghani told a press conference this morning that all the issues affecting the reliability of the service ought to be resolved by then.
During this period, full bus services will be deployed to ensure uninterrupted connectivity between the main terminal and the satellite buildings, said Izani.
In a separate statement distributed to media, MAHB detailed that the action plan will be rolled out in three stages.
The first stage focuses on identifying and rectifying system imperfections, preventing recurrence of past issues and implementing planned technical and software upgrades along with detailed inspection of the complete train system.
The second stage centres on validation, involving simulated operational testing and targeted enhancements such as software updates, component recalibration and real-time stress testing to reinforce system robustness.
The final stage will involve monitored trial operations to confirm system readiness and operational stability before full service resumption.
An independent assessment will be undertaken to conduct comprehensive technical and operational audits, while the Land Public Transport Agency (APAD) will perform a formal safety inspection upon completion of the plan.
“Our focus remains on ensuring that the Aerotrain delivers the reliability and safety expected at an international gateway such as KLIA.
This plan allows us to systematically address the root causes of past disruptions while reaffirming our commitment to passenger safety and service excellence,” Mohd Izani said.
In spite of the glitches, the aerotrain had a ridership of between 1.5 million to 1.7 million passengers between July and October – generating an average of 12,400 return trips a month.
Its fault free month of August, saw an operational service availability (OSA) performance of 99.9%.