KUALA LUMPUR – A private hospital is facing serious accusations of signature forgery, prolonged medical neglect, and fraudulent billing after a former patient lodged a formal complaint, supported by documents he claims provide “prima facie evidence of forgery and fabrication.”
The patient, who was admitted between January 20 and 23, 2022, has said that he never signed the consent form for a CT scan with contrast, conducted on January 22.
“I categorically deny signing this consent form. The signature appearing on the document is not mine and has been forged,” he said in a complaint submitted on February 27, 2026.
The documents reveal that the consent form bore a sticker dated January 28—two days after the patient’s discharge and six days after the procedure. The hospital later explained that another doctor had signed the form, but the patient insists he had never met or spoken to that doctor.
In addition, the patient alleged that on January 21, he underwent an Extracorporeal Shock Wave Lithotripsy (ESWL) procedure, a non-surgical treatment for kidney stones, without proper consent.
He claimed parts of the consent documentation were left blank and that the risks associated with the procedure were not adequately explained. The patient reported complications immediately following the treatment.
On January 20, he had a CT Urogram (CTU) scan at 4.59 pm before meeting with a doctor.
“By right, I should have seen him first before undergoing the CTU,” he remarked.
After being admitted from the emergency department on January 22 at 12:30 am, the patient stated that the attending doctor did not examine him in the morning. Instead, several tests were ordered, including a Kidney, Ureter, and Bladder X-ray (KUB), a plain CT scan, and the CT scan with contrast.
“I was left unattended for more than 42 hours,” he stated, noting that he was only seen by a doctor at 6:33 pm on January 23. Despite the numerous tests, the results were allegedly not explained in a satisfactory manner.
The patient also raised concerns regarding his billing, claiming that some procedures and ward visits were charged by the hospital even though he did not receive them or was not present during the alleged times. He described several claimed visits as “unusual and difficult to justify.”
Following a police report filed on December 31, 2025, the patient was informed on February 25, 2026, that the case had been escalated to the Health Ministry (MOH). He is currently awaiting a response.
In his letter to health authorities on February 27, 2026, the patient urged regulators to instruct police to initiate a criminal investigation and to review other similar cases.
“As a patient, I feel that I was treated grossly and unfairly,” he wrote, citing significant mental, psychological, and physical trauma.
While the hospital has denied the allegations, the patient has reported that no internal investigation has been conducted to address his complaints.
Authorities have not yet confirmed whether a criminal investigation has been initiated. – March 1, 2026