KUALA LUMPUR – The Domestic Trade and Cost of Living Ministry (KPDN) is drafting new regulations to curb ticket scalping, with enforcement expected to begin next year.
Deputy Minister Datuk Dr Fuziah Salleh told the Dewan Rakyat today that the proposed rules would be developed under the Price Control and Anti-Profiteering Act 2011 (Act 723), as existing legislation does not specifically address the practice, Bernama reported.
She said Section 15(1) of the Act empowered the minister to introduce regulations to prevent tickets from being resold at excessively high prices.
“KPDN is engaging with event organisers and conducting benchmarking studies to establish a legal framework,” she said during the question-and-answer session.
Fuziah was responding to Datuk Mohd Isam Mohd Isa (BN-Tampin), who asked about the ministry’s measures to tackle ticket scalping.
She said the benchmarking exercise included examining legislation and regulatory approaches in Australia, Ireland, Canada, Japan, Taiwan and Singapore.
Among the key areas under consideration are establishing a clear definition of ticket scalping and its scope, regulating bulk ticket purchases, and requiring ticket holders’ identification details to be included on tickets.
The ministry is also assessing whether a specific mechanism is needed to determine profiteering in ticket scalping cases.
Fuziah said existing regulations require three years of sales data to establish profiteering, but this poses a challenge for events that are typically organised as one-off activities.
In response to a supplementary question from Mohd Isam on interim measures and the timeline for implementation, she said KPDN would continue raising public awareness about ticket scalping while taking steps to protect consumers.
She added that the proposed regulations would not need to be tabled in Parliament but must be gazetted before coming into force.
The process was expected to take at least six months, with the regulations targeted for full enforcement next year. – October 13, 2026