◉ HEADLINES

Consumer Redress Portal

Malaysia’s consumer redress portal empowers complaint resolution across sectors

MCMC's platform streamlines complaint processes, enhancing protection and resolution across key industries

MCMC rolls out registration process survey for Consumer Redress Portal

It aims to assess consumer satisfaction with complaint portal user experience and takes place online from Sept 9 to Oct 6

◉ Popular

Cleared for layoffs? AirAsia to retrench 20% of workforce in major cost-cutting move

This allegedly involves cabin services, cargo and logistics, engineering and maintenance, as well as the commercial division, according to Scoop’s source

38% of AirAsia flights delayed in 2024: Loke

Minister outlines measures to improve on-time performance, including incentives, penalties, and full refunds for major delays

Malaysia Airlines tops domestic flight punctuality rankings of 85.3%

National carrier led on-time performance up to May 2025, as government enforces stricter rules on delays and passenger compensation

Copyright © 2023. All rights reserved.