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ONSA strengthens digital platform accountability, user safety: IGP

Based on Royal Malaysia Police (PDRM) records, Malaysians suffered losses amounting to RM2.77 billion due to online fraud crimes from January 2023 to November 2025

6:48 PM MYT

 

KUALA LUMPUR – Polis Diraja Malaysia (PDRM) have expressed full support for the government’s announcement on the implementation of the Online Safety Act 2025 (ONSA), aimed at safeguarding public well-being, particularly as online crime threats become increasingly serious and have a direct impact on society

Inspector-General of Police Datuk Seri Mohd Khalid Ismail said the Act serves as a new legal framework that enhances user safety and increases the responsibility of digital platforms in protecting the public from cyber threats.

“Based on Royal Malaysia Police (PDRM) records, Malaysians suffered losses amounting to RM2.77 billion due to online fraud crimes from January 2023 to November 2025.

“During the same period, cases of online child sexual exploitation also showed a worrying increase, with 688 cases recorded from January 2021 to November 2025.

“Meanwhile, cases related to Child Sexual Abuse Material (CSAM) recorded a total of 351 cases from January 2021 to October 2025,” he said in a statement today.

Earlier, the Malaysian Communications and Multimedia Commission (MCMC), in a statement today, announced that the enforcement of the Online Safety Act 2025 (ONSA), which came into effect today, outlines a legal framework to enhance online safety and strengthen protection for users, particularly children and families.

According to MCMC, ONSA sets out responsibilities and obligations for licensed service providers to address online harms, including the implementation of safety measures based on risk levels, specific protections for children, as well as reporting mechanisms and user assistance.

Meanwhile, Khalid said the implementation of ONSA is a crucial step in ensuring digital platforms are accountable in curbing the spread of harmful content, closing operational spaces for cybercriminals, and strengthening action against child exploitation, online fraud, identity abuse and extremist content.

This approach, he said, is in line with the commitment to protect the public and ensure their safety in the future cyber environment.

“PDRM will continue to work closely with MCMC, relevant ministries and digital platform providers through a whole-of-government approach to ensure actions against cybercrime can be carried out more swiftly, systematically and effectively.

“In line with the implementation of ONSA, PDRM remains committed to strengthening internal preparedness through enhanced digital monitoring capabilities, improvements in investigation processes, and stronger strategic information sharing without disclosing operational details that could compromise security,” he said.

He added that the police are confident ONSA will strengthen user protection, enhance the integrity of the nation’s digital space, and ensure the safety of future generations in facing an increasingly complex cyber landscape. – January 1, 2026

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