KUALA LUMPUR – AirAsia has announced an update to its cabin crew uniform policy, now offering female staff the choice to wear the hijab while on duty.
This change aligns with the airline’s evolving culture and is a response to feedback from various stakeholders, local media reported.
Bo Lingam, CEO of AirAsia Aviation Group, expressed pride in the initiative, highlighting its significance as part of the airline’s growth as a global carrier with a diverse workforce reflecting the communities it serves.
“AirAsia is committed to creating a work environment where every Allstar feels confident, comfortable, and proud to represent the airline wherever they fly,” said Bo.
“Our uniforms have always embodied professionalism, safety, and comfort. This evolution builds on that foundation by giving our staff the confidence to express their beliefs while maintaining our high standards,” he added.
The policy change extends the hijab option, which was previously available only on specific routes, such as to Jeddah, to all female cabin crew members who choose to wear it. This ensures uniformity across the airline’s network while maintaining AirAsia’s professional image.
Suhaila Hassan, AirAsia’s Group Cabin Crew Chief, noted that the updated policy reflects the airline’s commitment to diversity and inclusivity.
“Our Allstars come from a variety of backgrounds, cultures, and beliefs, but we are united in our dedication to providing world-class service, as demonstrated by our regular award wins,” said Suhaila.
“We will continue to gather feedback from our Allstars and collaborate on the final design and implementation details, with the aim of launching the new policy during Ramadan 2026,” she added.
Tan Sri Tony Fernandes, CEO of Capital A, emphasized the importance of diversity in AirAsia’s success, stating that the company values the perspectives of its staff.
“When our cabin crew brought this matter to management, it was crucial to take their concerns seriously,” Fernandes said.
“Respecting different views and beliefs has always been central to our culture and has contributed to our success. This is how we evolve – by listening to our staff,” he concluded.
The airline’s iconic red cabin crew uniform will remain unchanged, with the addition of a hijab and trousers designed for comfort and professionalism, as seen on the Jeddah route.
The move aims to enhance comfort, safety, and brand consistency across the AirAsia network. – December 5, 2025